FAQ

Your calendar and events are totally safe when you cancel your subscription. Everything will still be available by logging into your account (https://loxi.io/login) and you can continue to create, edit and delete events and manage your calendar settings. What changes is public access to your calendar and events, which will only be visible to you when you are logged into your account. If you have embedded your calendar on any websites, your events will be removed from it and replaced with sample...

Of course! If you want to get your hands on Loxi and see how the calendar works before becoming a paid subscriber, all you have to do is create a free demo account (http://loxi.io/signup). Your free 30 days trial account allows you to: - Create events, venues and organizers - Manage settings and preview an unpublished version of your calendar - Embed your calendar on any website Since this is risk-free and you can start right away, go ahead and sign up for a free account (http://lo...

Have an idea how Loxi can be better? Definitely let us know. You can contact us by: - Opening a ticket in our Help Center (https://loxi.io/contact/) - Using the contact form found at the bottom of our Contact page (https://loxi.io/contact/) The best feature requests are the ones that both show and tell us what you want. Here are a couple of questions that help us get a better sense of what you are looking for: - How would you use this new feature? - What benefit would it ...

Loxi gives you the option to customize the names for Events, Venues and Organizers. Do you host "concerts" instead of "events"? Do you have "bands" instead of "organizers"? Prefer "clubs" to "venues"? Loxi lets you decide. ------------------------- Custom Labels for Organizers To change "Organizers" to a custom label: - Click the Organizers menu item in the admin toolbar - Click Use custom label at the top of the screen - Provide the Singular and Plural versions of the custom...

There is an option to create a repeat event that never ends. This allows you to create one event and have it re-create itself until the end of time. It's a convenient way to create events, especially if many of your events use the same content but occur on different dates. How this works Loxi will create up to the first two years worth of instances for an event that never stops repeating. We do this to keep your calendar (and, by extension, everyone else's) speedy and prevent it from cr...

The quick answer is that you or someone in your organization signed up for our services. What is Loxi? Loxi is an online calendar that allows you to manage events from a central account and embed your calendar on any website. It’s a useful and effortless way to publish and promote events. Loxi was created in 2017 by The Events Calendar (http://theeventscalendar.com/), a group of passionate designers, developers, thinkers and tinkerers. What is the charge for? Loxi requires a subscript...

The good news is that you’re already in a good place if you’re looking for help. Our Help Center (/) is a treasure trove of helpful answers to questions and tutorials for getting the most out of your Loxi calendar. Sometimes you need more help than an online tutorial can provide. Or maybe you see something that isn’t working right and you’d like to let us know. Either way, our team has your back. Click the Contact Us link here in the Help Center (/) and we’ll follow up with you as soon as w...

Loxi only supports English at this time. Translations and multilingual support is something our team is extremely interested in. Since this is a truly big feature to build, we are totally looking forward to hearing your input and ideas on how to do it well. If you are seeking support for a specific language other than English, please contact us (/) to let us know.