Account

Cancelling and Reactivating Your Subscription

Cancelling Your Subscription Your Loxi account is a monthly subscription that can be cancelled or resumed at any time. If you’re worried about losing your events, we’ve got your back. All of your published, scheduled and drafted events will remain in your account and simply be hidden from public view along with your calendar. Before cancelling your subscription, we recommend removing the embed codes you have published on any sites. Those codes will hide the events on the embedded calendar an...

Changing Your Profile Photo

Your profile photo is the image that is associated with your Loxi account. If you signed up for an account with your email address, then Loxi checks to see if you have a Gravatar (http://gravatar.com) account and uses your Gravatar photo if you have an account. Similarly, If you signed up for an account with your Facebook or Google account, then your profile photo from those accounts will be associated with your Loxi account. You can change or add a new profile photo by logging into your Loxi...

The Events Calendar & GDPR

To exercise your rights under GDPR and send a request to The Events Calendar, please fill in our GDPR contact form (https://loxi.io/data-request/). Even though The Events Calendar is based in the United States, we strive to remain compliant with the EU's GDPR directive for our EU users. As such, we’ve compiled the information below that you may review at any time. If you have further questions, it's best to contact us by email (mailto:[email protected]). If you are making a data request, this must b...

Updating Your Credit Card or Payment Method

When you signed up for a Loxi subscription, you provided a credit card to use for your monthly subscription payments. You can update your card information or add a new card to your account any time on the Payment Method screen of your account settings, which you can access from the user menu. To update your payment information, from the profile drop-down menu, select Billing (https://loxi.io/my-account/billing/). Click on the Choose another way to pay link. This will reveal a form for yo...